Upgrade to ChromeUpgrade to FirefoxUpgrade to Internet ExplorerUpgrade to Safari

Find your perfect job...

Aftersales Advisor

  • Falmouth
  • Permanent
  • PV4906
  • £26,000 DoE

We are seeking an AFTERSALES ADVISOR to join a busy independent service, Repair and MOT Business in Falmouth.

Running the front of house, and reporting directly to the owner, daily activities will include:

  • Taking workshop booking for a range of service, repair, maintenance, and MOT jobs; via the telephone or in person.
  • Logging bookings through the workshop diary software and ensuring all involved team members are aware.
  • Welcoming customers to the business and keeping them fully informed throughout work in progress.
  • Updating customers with any identified work requirements. Gaining their authorisation to proceed.
  • Ensuring the necessary parts are on site for each job, and sourcing parts as jobs progress.
  • Carrying out related administration, invoicing and taking payments at vehicle collection time.

You’ll need to have worked at an independent garage or main dealer, as a Service Advisor.  It is essential that you are confident and experienced in customer services.  You must have a positive attitude and a friendly character.  You’ll have a good understanding of motor vehicles (ie you’ll be able to recognise basic vehicle components) and you’ll be comfortable with general IT.

This business enjoys a happy, supportive team environment and you can look forward to being valued and appreciated for your hard work.

“With a fantastic knowledge of motor industry requirements ‘Kream’ provide an exceptional recruitment service. I have successfully employed from Kream some outstanding staff members who have become fantastic assets to our company.”

Service Manager – Plymouth main dealer
View All Testimonials

Latest news from Kream

View all news