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Service Advisor

  • Exeter
  • Permanent
  • PV4353
  • £23,000 - £25,000 DoE

They now seek an experienced CUSTOMER SERVICE ADVISOR to join their front-of-house team.

Your daily activities will include:

  • Taking service and repair bookings via all mediums whist controlling the workshop diary
  • Loading work onto the internal IT management system
  • Liaising closely with Workshop Control and the Depot Manager over all customer bookings and requirements
  • Keeping individual customers, and fleet-operators, updated with work-in-progress
  • Up selling any additional work identified as required
  • Invoicing or allocating to accounts

 

ESSENTIAL REQUIREMENTS

To be considered you must have front-of-house experience in a car or commercial vehicle environment.  You will possess a professional face to face/telephone manner, good IT skills and be familiar with automotive Dealer Management Systems (DMS).  Delivering a first-class customer experience is of paramount importance.

Salary will reflect your skills and previous experience relevant to the role.

Alternating weekly shift pattern Monday – Friday

Early Shift 7.00am – 3.30pm

Late Shift  8.30am – 6.00pm

Alternate Saturday  8.00am – 1.00pm

 

“Getting an interview is often the most difficult part of finding a new job, and Kream were great at getting me into interviews. As a result I recently got the job that meets my needs perfectly”.

Prestige Service Advisor – Southwest Dealer Group
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Latest news from Kream

24th March 2020

Coronavirus (COVID-19)

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