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Service Advisor

  • Yeovil
  • Permanent
  • PV4531
  • £25,000 Basic £27,000 OTE

An experienced main dealer SERVICE ADVISOR is required by a Yeovil based, prestige main dealer.

Operating as the face of the department, you will be adept at the role, being able to operate efficiently and professionally at all times whilst ensuring a high standard of customer service.

Whilst not exhaustive, activities include:

  • Taking service bookings via face to face and telephone contact
  • Administering bookings through the internal IT system (Kerridge)
  • Liaising closely with the workshop team, workshop control and service management
  • Presenting additionally identified work requirements and gaining authorisation to proceed
  • Discussing and upselling range of approved products and services
  • Carrying out all related administration, taking payments and explaining costs

**** To be considered, you do need to have up to date experience as a main dealer Service Advisor, and hold a full UK driving licence ****

 

“With a fantastic knowledge of motor industry requirements ‘Kream’ provide an exceptional recruitment service. I have successfully employed from Kream some outstanding staff members who have become fantastic assets to our company.”

Service Manager – Plymouth main dealer
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