We are supporting a long-established main dealer who are currently looking to expand their Service Department based near Summercourt in Cornwall; to meet increased customer demand. They are now recruiting for a highly motivated, experienced automotive SERVICE ADVISOR to join the team.
The business prioritises excellent customer service and work hard to ensure all customers are extremely satisfied with their experience. If you enjoy engaging with customers in a helpful, friendly, and positive manner, and have worked in the motor industry in the past, this could be the perfect position for you!
You’ll be well rewarded with a strong basic salary (tailored to recognise your specific skills and strengths) and an uncapped bonus structure. Brand training will be provided, and future career progression is possible.
You’ll need exceptional communication skills with the ability to follow procedures and instructions in a busy working environment. A key element of the position focuses on telephone call handling.
IT literacy is essential as is a full driving licence.
Key responsibilities Include:
- Making and receiving calls, to and from our customers whose vehicles require maintenance attention.
- Converting these contacts into workshop bookings.
- Appropriately up selling related products and service as applicable.
This is an exciting time to join the business, you’ll be supported by an aspirational management team and enjoy the benefits of working for an employer of choice alongside a fabulous brand.