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Service Advisor

  • Exeter (outskirts)
  • Permanent
  • PV4600
  • Up to £28,000 DoE

We are assisting the area’s authorised Service-Centre for a well-known, prestige European HGV and LCV manufacturer.

They now seek an experienced SERVICE ADVISOR to join their front-of-house team at their purpose-built facility on the outskirts of Exeter.

Your daily activities will include:

  • Taking service and repair bookings via all mediums whilst controlling the workshop diary.
  • Loading work onto the internal IT management system.
  • Liaising closely with Workshop Control and the Depot Manager overall customer bookings and requirements
  • Keeping individual customers, and fleet-operators, updated with work-in-progress
  • Presenting any additional work identified as required
  • Invoicing or allocating to accounts

You’ll need to be experienced in the Service Advisor front of house role and have worked in a car or commercial dealer.  Ideally, you’ll be familiar with bespoke IT systems such as Kerridge ADP.

Working hours are based on a 45-hour week, and revolving weekly mild-shift patterns to fit with the commercial vehicle sector:

Week 1 = 7am to 3.30pm (followed by Saturday 8am to 1pm)

Week 2 = 8.30am to 6pm (followed by the full weekend off)

A competitive basic salary is offered, tailored to recognise your skills and experience.

"What can I say? Looking for a new job can be daunting because you don’t want to pick the wrong employer. Matthew and Andrew took this worry away by getting to know me as a person and matching me with one of their clients who fit my ambition and drive. They are extremely professional but also very personal and made the process of changing jobs a seamless one. Thanks guys!"

Group Business Manager – Volume Southwest Dealer Group
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