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Service Advisor

  • Taunton
  • Permanent
  • PV3188
  • Up to £25,000 basic DoE

We are assisting our client with the recruitment of a front desk SERVICE ADVISOR to join their Taunton based team.

This role is ‘the face of the service department’ and therefore individuals of a friendly, engaging and outgoing personality would be suitable.

Responsibilities will include:

  • Interacting with the company’s customers via the telephone, email and face to face
  • Taking Servicing, Repair and Maintenance bookings
  • Liaising with the , workshop team, Sales and Parts departments
  • Upselling the company/manufacturer’s range of add-on products and accessories
  • Invoicing and pricing
  • Updating the dealer management computer system
  • Providing excellence in customer service at all times

Experience in a similar role and a background knowledge  would undoubtedly be seen as an advantage, however our client also welcomes applications from candidates with customer facing experience from other industries; a willingness to learn new processes and procedures and develop your existing skills.

You will definitely need to be IT literate, smartly presented, well spoken and professional in your dealings with customers.

This is a great opportunity to join a well-established facility , so if you’re looking for a career in customer services then please do get in touch.

 

Talk to us today

Telephone:

01884 260020

Mobile:

07515 367269

07850 593540

Email:

enquiries@kream.net

Contact Us

“I have found Kream Recruitment extremely helpful and professional, we have fulfilled several vacancies over the years with Kream‘s support securing candidates who have gone on to have successful careers”

Area Sales Manager – Southwest Multi-franchise Dealer Group
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