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Service Advisor

  • Exeter
  • Permanent
  • PV4569
  • Basic up to £26,000 DoE OTE £28,000

We are seeking an experienced SERVICE ADVISOR to join a quality brand-affiliated dealer in Exeter.

You will be responsible for.

  • Taking customer bookings via all mediums.
  • Processing bookings through the internal dealer-Management-System (Kerridge).
  • Communicating effectively with the technical team and relevant members of all other departments.
  • Keeping your customers fully updated throughout work-in-progress.
  • Upselling additional work required and a range of approved products and services.
  • Informing customers pf product recalls, updates and offers.
  • Working to departmental deadlines, budgets and targets.
  • Delivering a very high standard of customer service.

Representing a well-known high-quality European brand, that enjoys a great reputation, you’ll receive a competitive basic salary that is tailored to recognise you experience, skills and any related accreditations, accompanied by rewarding bonus scheme that encourages success.

A full (ideally clean) driving Licence is essential.

To be considered for you must have occupied a similar role, either in another main dealer, independent garage or fast-fit type environment.

“Kream have provided us with a selection of first class candidates and I have been delighted with the professionalism of the service they have provided. It is clear that they comprehensively understand our business and the industry”

Aftersales Manager – Southwest Dealer Group
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24th March 2020

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