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Service Advisor

  • Bridgwater
  • Permanent
  • PV4883
  • Competitive

skilled customer services specialist is required to join a franchised main dealer in Bridgwater, as a SERVICE ADVISOR.

· Welcoming service customers to the dealership and processing their vehicle bookings.

· Utilising the internal IT systems to log all booked work.

· Liaising and communicating clearly with all key dealership colleagues.

· Maintaining customer contact throughout work in progress, upselling additionally identified work requirements and approved products / services.

· Carrying out relevant administration (invoicing etc) taking payments and explaining clearly all work undertaken.

· Ensuring each customer receives a positive experience and leaves completely satisfied.

((( A FULL UK DRIVING LICENCE IS A PREREQUISITE )))

For your application to be progressed, it is a strong preference that you have occupied the role previously, in a main dealer or independent garage. However, it is essential that you have face to face customer service experience, a good level of IT competency and a stable career track record.

This is an excellent opportunity to join a dealership that is part of a larger, highly successful dealer group. You will be representing a well-known quality automotive manufacturer, with the ongoing prospect of brand training leading to accreditation.

 

“In desperate need of a key technician, We approached Kream and were delighted with their professionalism and also delighted with the individual they introduced to us”

Owner – Well Known Independent Southwest Sales and Service outlet
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