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Service Advisor

  • Bridgwater
  • Permanent
  • PV4328
  • Basic £25,000 OTE £28,000+

A customer services specialist is required to join a busy car and light commercials dealer in Bridgwater.

Undertaking the role of a CUSTOMER SERVICE ADVISOR, you will be positioned at the service reception front desk, providing customers with a warm welcome and a great service.

Key activities of the role include:

  • Taking service, repair and maintenance bookings via telephone, face to face and email contact
  • Processing bookings through the internal (Kerridge) IT system
  • Liaising with the workshop team to ensure all is in place for each booked job
  • Keeping customers informed throughout work in progress – upselling any additional work requirements
  • Presenting and upselling a range of approved products and services
  • Undertaking all related administration (including invoicing), handing over cars, and taking payments

Ideally, you will have occupied the car dealer Service Advisor role in the past.  As a minimum, you need to have worked in a car dealer, in a customer-facing capacity, and have an understanding of the Service Advisor position.

A competitive basic salary, accompanied by a generous bonus scheme, is offered and you will be joining a highly successful, well-regarded dealer group.

“As an experienced motor industry marketing professional Kream was the obvious first stop when I wanted to progress my career. With their assistance I was able to secure an excellent position within a great organisation and with first class prospects”

Marketing Manager - Southwest Dealer Group
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