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Service Advisor

  • Exeter
  • Permanent
  • PV4629
  • Basic up to £26,500 DoE OTE £30,000

Are you a driven, enthusiastic, and motivated Automotive Service Advisor? Are you at your best in a professional, customer service driven environment? Would you like to represent a world class brand?

We are assisting in the recruitment of an additional SERVICE ADVISOR for our client’s main dealer Service Department in Exeter.

Key activities of the role include: –

  • Welcoming customers to the dealership in a friendly and courteous manner.
  • Booking vehicles into the technical workshop.
  • Liaising with the technical team, keeping track of the vehicles’ progress and ensuring completion at the agreed time.
  • Providing exceptional customer service, including establishing customers onward travel arrangements
  • Detailing additional work requirements and upselling approved products / services.
  • Updating customers whilst their vehicle is in the workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
  • Updating your knowledge through manufacturer led training.
  • Adopting a professional approach regarding the sale of repairs required.
  • Maintaining good housekeeping standards and orderly administration of your work.


The successful candidate will need to have prior experience in the role, or a very similar role.  You will be smartly presented, conscientious and possess excellent communication skills.

The business requires an individual who is meticulously organised and efficient, retaining the ability to build a rapport with valued customers.

“In desperate need of a key technician, We approached Kream and were delighted with their professionalism and also delighted with the individual they introduced to us”

Owner – Well Known Independent Southwest Sales and Service outlet
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Latest news from Kream

24th March 2020

Coronavirus (COVID-19)

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