We are seeking an experienced SERVICE ADVISOR to join a tri-brand main dealer in the Barnstaple area, on a 12-months maternity cover contract.
You will be responsible for.
- Taking customer bookings via all mediums.
- Processing bookings through the internal dealer-Management-System (Kerridge).
- Communicating effectively with the technical team and relevant members of all other departments.
- Keeping your customers fully updated throughout work-in-progress.
- Upselling additional work required and a range of approved products and services.
- Informing customers pf product recalls, updates and offers.
- Working to departmental deadlines, budgets and targets.
- Delivering a very high standard of customer service.
You will be representing 3 high-quality linked European brands that enjoy a great reputation. A competitive basic salary is on offer, accompanied by a strong bonus scheme that encourages and rewards success.
To be considered for you must have occupied a similar role, either in another main dealer, independent garage or fast-fit type environment.