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Service Advisor

  • Plymouth
  • Permanent
  • PV4439
  • £22,000 basic up to £27,000 OTE

An experienced SERVICE ADVISOR is required to join a Plymouth based main dealer who represent a well-known high-quality brand, with a superb reputation for technical innovation, styling and dependability.

You will be responsible for providing customers with an excellent standard of care whilst conducting all activities at the service department front desk:

  • Customer bookings (both physically and remotely)
  • Workshop diary control
  • Liaising with Workshop Control and Service Management
  • Monitoring and communicating through work in progress
  • Presenting and upselling additional work requirements and approved products / services
  • Undertaking related administration, invoicing, and updating of the database – via the internal IT systems.

To be considered, you’ll need to have occupied the role before, either in an alternative main dealer, or quality independent service & repair business.  You should be familiar with automotive aftersales systems / processes and be able to demonstrate a stable career to date.

This vacancy offers an opportunity to join a long-established, privately-owned dealer group with a first-class reputation.

 

 

"What can I say? Looking for a new job can be daunting because you don’t want to pick the wrong employer. Matthew and Andrew took this worry away by getting to know me as a person and matching me with one of their clients who fit my ambition and drive. They are extremely professional but also very personal and made the process of changing jobs a seamless one. Thanks guys!"

Group Business Manager – Volume Southwest Dealer Group
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