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Service Advisor

  • Bridgwater
  • Permanent
  • PV4342
  • Basic £18,600 to £20,500 OTE £21,000 to £25,000

A skilled customer services specialist is required to join a franchised main dealer in Bridgwater, as a SERVICE ADVISOR.

Key activities of this role include: –

  • Welcoming service customers to the dealership and processing their vehicle bookings.
  • Utilising the internal IT systems to log all booked work.
  • Liaising and communicating clearly with all key dealership colleagues.
  • Maintaining customer contact throughout work in progress, upselling additionally identified work requirements and approved products / services.
  • Carrying out relevant administration (invoicing etc) taking payments and explaining clearly all work undertaken.
  • Ensuring each customer receives a positive experience and leaves completely satisfied.

(((  A FULL UK DRIVING LICENCE IS A PREREQUISITE  )))

For your application to be progressed, it is a strong preference that you have occupied the role previously, in a main dealer or independent garage.  However, it is essential that you have face to face customer service experience, a good level of IT competency and a stable career track record.

This is an excellent opportunity to join a dealership that is part of a larger, highly successful dealer group.  You will be representing a well-known quality automotive manufacturer, with the ongoing prospect of brand training leading to accreditation.

“Kream really understand the industry and that’s why I came to them when it was time to take the next step in my motor trade career. They did an excellent job and as a result I secured the perfect position”.

Sales Executive – Volume Southwest Dealer Group
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