We are seeking a WARRANTY ADMINISTRATOR to support all related activities at our clients Exeter or Bridgwater franchised dealers.
Operating from either location, key activities will include:
- Processing warranty claims for both dealerships within the required timeframes and ensuring proper documentation.
- Verify all criteria required by the manufacturer.
- Reconcile all payments and posting of credits onto the warranty DMS software.
- Resubmit rejected claims promptly and follow up on payment of outstanding claims.
- Arrange for parts to be returned to the manufacturer or to be correctly disposed of.
- Maintain all records as required by the manufacturer to ensure successful audit outcomes.
Whilst specific experience as a Warranty Administrator is not essential, you will need main dealer Aftersales experience and to be familiar with the Kerridge dealer management system.
This is a Monday to Friday role, and the business can offer some flexibility as to how your hours are covered.
You’ll be working for a successful, privately-owned dealer group representing a quality brand.